Prompt delivery,lovely packaging.
The necklace is quite dainty,but very pretty.
I have not worn yet,as I’m saving it for a special trip away in March.
After paying for this product, and followed the care instructions the strong broke off after slightly pulling it to tighten it around my wrist. I thought the strap would be much thicker and durable. I am extremely disappointed as I waited for a long time for this to be delivered. I believe a replacement one should be sent
Dear Alicia
We are very sorry to hear that your bracelet broke. You must have been very unfortunate as this cord is very robust. We also did not receive an email from you requesting a replacement, which we are happy to send you. Regarding fulfilment time, we can only control our side and not the one of Australia Post. From our records your order with personalisation request came in on Friday morning and got dispatched straight after the weekend.
Thanks for providing me with such a beautiful gift for my sister. The care you take with the packaging is exceptional. Thanx, Claire
So happy with this bracelet, I know my best friend will love it